Using and abusing metrics for improvement on personal, team and company level![Hanno_Jarvet Hanno Jarvet](https://agile.ee/wp-content/uploads/2013/01/Hanno_Jarvet.jpg)
Understanding how to use and abuse metrics, charts, KPIs and indicators for personal, team and organisational improvement. Why would I want to have measures or metrics for anything in the first place and how do they work in an organisational context? How can a metric be more than just a tool for a command and control styled management and help us in improvement?